![]() Once you’ve confirmed that your machine is the one having issues, replace your cartridges and carefully clean the cartridge slots. You can use various online faxing tools to send a free test fax. If you find your fax not working with received faxes appearing blotchy or smudgy, the issue could be related to a leaking or dripping cartridge. Unplug all cables and remove the power cord from the power source.ģ.) Check the ink or toner cartridge. When cleaning your fax machine, make sure to turn off your fax machine first. Cleaning your machine’s ADF and corona wires can help fix problems related to poor print or scan quality. If sending local faxes works fine yet you’re having issues sending international fax, try to contact your telephone provider.Ī dirty fax machine could result in several issues that usually affect the scan and print quality. If there are other devices connected to your phone, remove them and restart your machine.Īnother aspect to look at is whether your telephone network blocks overseas faxing. Properly connect the phone cable to the fax machine and check if there is a dial tone. If this is the case, double-check the connection. If you are having issues sending faxes despite dialing the correct fax number, the problem could be connectivity-related. Speaking of which, here are five steps you can follow for troubleshooting common fax issues. Performing basic troubleshooting when your fax machine is not working is ideal for fixing common issues. You can address matters more clearly if you have some idea of what seems to be causing the issues.įax Not Working? 5 Basic Troubleshooting Tips Carefully inspect your machine to find out whether it’s a software or hardware issue. The key here is to figure out what’s going on. If there is a connectivity issue, it may have something to do with your telephone line and not the fax machine itself. If the issue has something to do with frequent paper jams or poor image quality, there are steps that you can take to correct these problems. If you can pinpoint the cause behind your fax not working, it’d be easier to troubleshoot the problem.īefore you decide to send your fax machine for repair, try troubleshooting it yourself. Thankfully, these are common issues that aren’t difficult to solve. There is an issue related to your fax machine ink or toner cartridges.There is a problem with your fax machine ADF (automatic document feeder) or wire cables.There is an issue involving the receiving fax machine.Your fax machine fails to connect with your receiver’s phone line.Your fax machine could not establish a connection with your telephone line or modem.You are trying to send a fax to a number that is blocked or outside your area code.The fax number you’re trying to send your fax to is busy or unreachable.If you find your fax not working, it could be due to the following reasons: How Do You Fix a Busy Signal on a Fax Machine?Ī common issue with fax machines is failing to send faxes.Why Does My Fax Keep Saying Busy No Response?.What Does Poor Line Condition on Fax Mean?.Fax Not Working? 5 Basic Troubleshooting Tips.Why Is My Fax Machine Not Sending Faxes? How Do You Troubleshoot a Fax Machine?.If you find your fax not working, all you need is to follow some basic troubleshooting steps (more on this later). The good news is you don’t need to be an expert to fix some common fax issues. Not only that, you could end up spending more on simple repairs that you could’ve done yourself. Situations like fax not working can be troublesome, especially if you have urgent faxing errands. Without basic troubleshooting knowledge, you could end up not knowing what to do. Even so, problems can occur unexpectedly! At some point, your fax machine may stop sending faxes. Figuring out how a fax machine works don’t require a master’s degree.
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